Job Description
Are you seeking flexible work opportunities in Louisville, KY? TempStaff Solutions is currently recruiting a dedicated Customer Service Representative to join our elite network of professionals.
In this temporary position, you will support a high-profile client by managing incoming inquiries and ensuring exceptional service delivery. We pride ourselves on connecting skilled individuals with opportunities that offer competitive compensation, professional growth, and flexible scheduling.
Key Benefits:
- Competitive hourly pay ($18.00 - $22.00)
- Flexible scheduling to fit your lifestyle
- Access to top-tier local employers
- Professional training and development
Responsibilities
- Manage a high volume of incoming customer calls and emails with professionalism and empathy.
- Resolve complex customer complaints and inquiries to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Collaborate with the sales and support teams to address complex customer needs.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent (GED) required.
- Proven experience in customer service or a related field is preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.