Job Description
Are you a tech-savvy professional looking for a lucrative weekend contract in the heart of Chicago? TechCore Solutions is seeking a Technical Support Specialist to join our elite on-call team.
This is a high-impact role offering premium hourly rates for weekend coverage. You will be the first line of defense for our enterprise clients, ensuring seamless IT operations during critical off-hours. Join a forward-thinking firm that values your expertise and offers a flexible schedule that fits your lifestyle.
Why Apply?
- Premium Pay: Earn $30-$45/hour for weekend availability.
- Flexible Schedule: Enjoy your weekdays free while building a strong portfolio.
- Professional Growth: Work with cutting-edge technology and industry leaders.
Responsibilities
- Provide advanced technical troubleshooting for hardware, software, and network issues.
- Manage and prioritize incoming IT service tickets with a focus on resolution speed.
- Perform system maintenance, patch management, and security audits on weekends.
- Collaborate with the on-site team during business hours to resolve complex escalations.
- Document all technical interventions and maintain accurate service logs.
- Assist in the deployment of new hardware and peripherals.
Qualifications
- Minimum of 2 years of professional IT support experience.
- CompTIA A+ or Network+ certification preferred.
- Strong knowledge of Windows and macOS operating systems.
- Must be available to work weekends (Saturday and Sunday) on a rotating schedule.
- Excellent problem-solving skills and customer service attitude.
- Valid driver's license and access to a vehicle are required for on-site site visits.