Job Description
Are you looking for a contract job with Daily Pay options in Indianapolis, IN? Apex Temp Services is currently hiring a Tech Support Specialist for an immediate start. We pride ourselves on connecting top talent with premier opportunities while offering the financial flexibility you need.
In this role, you will be the first point of contact for internal employees requiring technical assistance. You will troubleshoot hardware, software, and network issues in a fast-paced environment. This is a fantastic opportunity for a tech-savvy professional to gain experience with Fortune 500 clients while enjoying a flexible contract schedule.
Why Choose Us?
- Daily Pay Option: Get paid the same day you work.
- Flexible Scheduling: Work when it fits your life.
- Premium Benefits: Medical, dental, and vision insurance available for contract workers.
- Professional Growth: Access to ongoing training and development resources.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware and software applications.
- Diagnose and troubleshoot network connectivity issues, printers, and operating systems.
- Maintain accurate and up-to-date records of all technical support tickets and resolutions.
- Assist in the deployment of new hardware and software updates across the office.
- Escalate complex technical issues to senior engineers while providing interim solutions.
- Train end-users on best practices for office equipment and security protocols.
Qualifications
- High school diploma or GED required; Associate's degree in IT or Computer Science preferred.
- 1-2 years of experience in a help desk or technical support role.
- Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with remote desktop tools and ticketing systems (e.g., Jira, ServiceNow).
- Excellent problem-solving skills and the ability to explain complex concepts to non-technical users.
- Ability to work independently and collaboratively in a team environment.