Job Description
Are you looking for flexible temp jobs in Omaha, NE? Omaha Logistics Solutions is seeking a dedicated and enthusiastic Part-Time Customer Service Representative to join our dynamic team. This temporary role offers an excellent opportunity to gain hands-on experience in a fast-paced corporate environment while enjoying the flexibility of part-time work.
As a Temp Representative, you will play a crucial role in ensuring our clients receive top-tier support. We pride ourselves on our professional culture and are looking for individuals who are eager to learn and contribute immediately.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
- Input and update customer data into the CRM system accurately and timely.
- Assist in the preparation of daily reports and operational documentation.
- Collaborate with the management team to identify process improvement opportunities.
- Provide product and service information to clients in a clear and professional manner.
Qualifications
- High school diploma or equivalent required; some college preferred.
- Previous experience in customer service, support, or administrative roles is a plus.
- Strong computer proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks in a busy environment.
- Reliable transportation is required.