Job Description
We are looking for a dedicated and flexible Part-Time IT Support Specialist to join our dynamic team in Fort Worth, TX. This contract position is perfect for a tech-savvy professional who wants to maintain a work-life balance while delivering top-tier technical assistance to our diverse client base.
Why Join Us?
- Flexible schedule to suit your lifestyle.
- Opportunity to work with cutting-edge technology.
- Competitive hourly rates and contract renewal potential.
If you are ready to leverage your skills in a contract role that values your time and expertise, we want to hear from you.
Responsibilities
- Provide tier 1 and tier 2 technical support via phone, email, and in-person.
- Troubleshoot hardware, software, and network connectivity issues.
- Assist with software installation, updates, and user account management.
- Maintain accurate and up-to-date records of all technical support tickets.
- Collaborate with the team to resolve complex technical challenges efficiently.
- Conduct basic security audits and ensure compliance with company policies.
Qualifications
- High school diploma or equivalent; Associate degree in IT or related field preferred.
- Minimum of 2 years of experience in IT support or help desk roles.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with network protocols (TCP/IP, DHCP) and troubleshooting.
- Excellent communication skills with a customer-centric approach.
- Ability to work independently and manage time effectively in a part-time capacity.