Job Description
Join TechSolutions Inc. as a Night Shift IT Support Specialist and become an essential part of our 24/7 operations team. This contract role offers the flexibility of non-traditional hours while supporting critical infrastructure for Seattle's leading tech firms. Enjoy competitive compensation, premium night shift differential, and the opportunity to work with cutting-edge technology in a collaborative environment. Perfect for night owls seeking dynamic technical challenges without the typical 9-5 constraints.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems during overnight hours
- Monitor and maintain server infrastructure, cloud platforms, and cybersecurity protocols
- Document all incidents, resolutions, and system changes using ticketing systems
- Collaborate with cross-functional teams to troubleshoot complex technical issues
- Perform system backups, updates, and maintenance during low-traffic periods
- Ensure compliance with company security policies and industry regulations
Qualifications
- 3+ years of experience in IT support or system administration
- CompTIA A+, Network+, or Security+ certification required
- Proficiency with Windows Server, Active Directory, and cloud services (AWS/Azure)
- Strong troubleshooting skills for hardware, software, and network issues
- Ability to work independently with minimal supervision during night shifts
- Excellent written and verbal communication skills
- Valid Washington State driver's license for occasional on-site visits