Job Description
Join TechNerve Solutions as a Night Shift IT Support Specialist and become the backbone of our 24/7 operations. This contract role offers the flexibility of remote work with occasional on-site support in our downtown San Francisco office. You'll maintain mission-critical systems while enjoying premium compensation and a collaborative team environment. Perfect for tech professionals seeking non-traditional hours with competitive pay.
Responsibilities
- Provide remote and on-site technical support for enterprise systems during night shift hours
- Monitor and resolve network outages, security alerts, and system performance issues
- Deploy and configure hardware/software across hybrid infrastructure
- Document incident reports and maintenance procedures using ITSM tools
- Collaborate with global IT teams during handover periods
- Conduct quarterly system audits and patch management cycles
Qualifications
- 3+ years of IT support experience in enterprise environments
- CompTIA Security+ or equivalent cybersecurity certification
- Proficiency in Windows Server administration and AWS cloud services
- Strong troubleshooting skills for network, storage, and virtualization
- Experience with ServiceNow or Jira ticketing systems
- Ability to work independently with minimal supervision
- Valid California driver's license for occasional on-site visits