Job Description
We are seeking a talented and motivated Junior IT Support Specialist to join our dynamic team in Washington, DC. This is an excellent opportunity for recent graduates or career changers looking to gain hands-on experience in a fast-paced corporate environment. You will play a vital role in ensuring our internal systems run smoothly.
Why Join Us?
- Competitive hourly rate ($25-$35/hr).
- Hands-on training with senior engineers.
- Opportunity for contract renewal based on performance.
Responsibilities:
- Provide technical support to employees via phone, email, and in-person.
- Diagnose and troubleshoot hardware and software issues.
- Assist with the deployment of new devices and software updates.
- Maintain accurate records of technical issues and resolutions.
- Collaborate with the IT team to improve system efficiency.
Qualifications:
- High school diploma or equivalent; Associate’s degree in IT or related field preferred.
- Familiarity with Windows operating systems and basic networking concepts.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
Responsibilities
- Provide technical support to employees via phone, email, and in-person.
- Diagnose and troubleshoot hardware and software issues.
- Assist with the deployment of new devices and software updates.
- Maintain accurate records of technical issues and resolutions.
- Collaborate with the IT team to improve system efficiency.
Qualifications
- High school diploma or equivalent; Associate’s degree in IT or related field preferred.
- Familiarity with Windows operating systems and basic networking concepts.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.