Job Description
Are you an aspiring IT professional looking for your first major contract opportunity? TechBridge Solutions is currently seeking a motivated Junior IT Support Specialist to join our growing team in Fort Worth, Texas.
This is an excellent entry-level contract position designed for individuals eager to gain hands-on experience in a dynamic corporate environment. You will work closely with our senior technical team to ensure seamless IT operations, providing top-tier support to internal stakeholders and contributing to high-impact projects.
Why Join Us?
- Hands-on Training: Work alongside industry veterans to accelerate your learning curve.
- Competitive Pay: Competitive hourly rates reflecting entry-level talent in the Fort Worth market.
- Flexible Schedule: Contract role offering a great work-life balance.
We are looking for a tech-savvy individual who is eager to troubleshoot, learn, and grow. If you are ready to kickstart your career in Information Technology, we want to hear from you.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to employees via phone, email, and in-person.
- Diagnose and resolve hardware and software issues, including printers, laptops, and network connectivity.
- Assist with the setup, configuration, and maintenance of user workstations and mobile devices.
- Maintain accurate documentation of incidents, resolutions, and software inventory.
- Collaborate with the senior team to implement new IT policies and procedures.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology, Computer Science, or related field preferred.
- Basic understanding of computer hardware components and operating systems (Windows 10/11).
- Familiarity with Microsoft Office Suite and general computer navigation.
- Strong customer service skills with the ability to communicate complex technical concepts to non-technical users.
- Enthusiasm for learning new technologies and problem-solving.