Job Description
Are you ready to launch your career immediately? Apex Temp Solutions is partnering with a leading enterprise in Colorado Springs to find a Temp-to-Hire IT Support Specialist who can start ASAP.
In this high-visibility role, you will provide critical technical assistance to a diverse client base. This is a fantastic opportunity for a motivated professional to gain exposure to enterprise-level systems and secure a permanent position upon completion of the contract.
Why Apply?
- Immediate Start: Onboarding begins within 48 hours.
- Competitive Pay: $22 - $28/hour depending on experience.
- Professional Growth: Potential for full-time conversion.
Don't wait—submit your application today to join our team in the beautiful Pikes Peak region!
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues via phone and ticketing system.
- Configure, deploy, and manage end-user workstations, including Windows 10/11 and macOS.
- Troubleshoot connectivity issues and ensure secure network access for all employees.
- Assist with the setup of video conferencing equipment and collaborative tools (Teams, Zoom).
- Maintain accurate records of all support tickets and resolutions in the CRM system.
- Conduct regular inventory checks and hardware refreshes as needed.
Qualifications
- 1-3 years of experience in IT support, Help Desk, or a related technical field.
- Strong knowledge of Microsoft Office Suite and Active Directory.
- Experience with ticketing systems (e.g., ServiceNow, JIRA, or Zendesk).
- Excellent verbal and written communication skills.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- High school diploma or equivalent; CompTIA A+ certification is a plus.