Job Description
Ready to accelerate your career with daily pay and flexible contracts?
Apex Technical Services is seeking a skilled IT Support Specialist to join our elite network of professionals in Indianapolis, IN. We specialize in matching top talent with high-quality contract roles that offer the financial flexibility you deserve.
In this role, you will be the frontline defender of our client's technological infrastructure, resolving complex issues and ensuring business continuity. We pride ourselves on a daily pay model, meaning you won't have to wait two weeks to access your hard-earned money. If you are a self-starter looking for immediate impact and guaranteed weekly compensation, this is your opportunity.
Why You'll Love Working With Us:
- Instant Access to Funds: Get paid daily or weekly via direct deposit.
- Competitive Rates: Top-tier compensation for Indianapolis market experts.
- Flexibility: Choose projects that fit your schedule and career goals.
- Growth: Opportunities to transition into permanent roles and senior positions.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network troubleshooting.
- Configure, deploy, and maintain end-user devices including laptops, printers, and mobile equipment.
- Manage and respond to IT service tickets within strict Service Level Agreements (SLAs).
- Collaborate with clients to diagnose root causes and implement long-term solutions.
- Maintain accurate documentation of system configurations, security policies, and incident logs.
- Assist in the administration of Active Directory and user access management.
Qualifications
- Minimum of 2 years of professional experience in IT Help Desk or Technical Support.
- Strong working knowledge of Windows 10/11, Microsoft Office 365, and troubleshooting protocols.
- Experience with remote access tools (VPN, TeamViewer) and ticketing systems (ServiceNow, Jira).
- Excellent verbal and written communication skills for client-facing interactions.
- Ability to lift and carry equipment weighing up to 25 lbs.
- Reliable transportation for on-site client visits within the Indianapolis area.