Job Description
Ready to get paid daily? We are looking for a skilled IT Support Specialist to join our team in Detroit, MI.
At Apex Staffing Solutions, we connect top talent with opportunities that value your time and skills. This is a contract position designed for professionals who want flexibility and immediate financial rewards through our Daily Pay program.
As a technical recruiter, we understand the importance of getting the right fit. If you are an expert troubleshooter looking for a new challenge, this role offers the stability of a contract with the freedom of daily pay.
Responsibilities
- Provide exceptional technical support to internal stakeholders via phone, email, and remote desktop.
- Diagnose and resolve hardware, software, and network connectivity issues efficiently.
- Manage and maintain computer systems, including software installations, updates, and patch management.
- Assist with the provisioning of new hardware, including laptops, mobile devices, and printers.
- Maintain accurate and up-to-date documentation of technical issues and resolutions.
- Collaborate with the IT team to improve support processes and user experience.
Qualifications
- Minimum of 2-3 years of experience in IT Help Desk or Technical Support.
- Strong proficiency in Microsoft Windows 10/11, Office 365, and Active Directory.
- Experience with remote troubleshooting tools (e.g., TeamViewer, LogMeIn).
- Excellent communication skills with the ability to explain complex technical concepts to non-technical users.
- Ability to work independently and manage multiple tickets in a fast-paced environment.