Job Description
Are you a technical expert seeking a flexible contract opportunity with immediate weekly payouts? TechFlow Solutions is currently recruiting a skilled IT Support Specialist for a long-term project in Philadelphia, PA.
We prioritize our contract workforce by offering a guaranteed weekly pay cycle, ensuring you are compensated on time for your hard work. Join a dynamic team where your technical expertise directly impacts business efficiency.
Key Highlights:
- Weekly Pay Guaranteed: Get paid every Friday without delay.
- Remote & Hybrid Options: Flexible working arrangements available.
- Competitive Hourly Rate: Market-leading compensation for qualified candidates.
Don't let this chance to boost your income and career pass you by. Apply today!
Responsibilities
- Provide Tier 2/3 technical support via phone, email, and remote desktop tools.
- Diagnose and resolve hardware, software, and network connectivity issues.
- Manage and maintain IT inventory, including laptops, printers, and peripherals.
- Assist in the deployment of new workstations and software installations.
- Document technical tickets and resolutions in the ITSM system.
Qualifications
- Minimum of 2-3 years of experience in IT Help Desk or Technical Support.
- Strong knowledge of Windows 10/11, Microsoft Office Suite, and Active Directory.
- Experience with ticketing systems (ServiceNow, JIRA, or similar) is a plus.
- Excellent troubleshooting skills and a customer-centric approach.
- Ability to work independently and meet tight deadlines in a contract environment.