Job Description
Join our dynamic team as an Immediate Hire IT Support Specialist in El Paso, TX. This contract position offers a unique opportunity to leverage your technical expertise in a fast-paced environment while enjoying competitive compensation and flexible scheduling. We're seeking a proactive professional to deliver exceptional technical support and maintain our digital infrastructure.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Manage Active Directory accounts, permissions, and group policies
- Document technical procedures and maintain IT asset inventory
- Collaborate with cross-functional teams to resolve complex technical issues
- Implement security protocols and ensure system compliance
- Support cloud-based applications including Microsoft 365 and Azure
Qualifications
- 3+ years of hands-on IT support experience in Windows environments
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Active Directory, Group Policy, and SCCM
- Strong knowledge of TCP/IP networking and VPN technologies
- Experience with Microsoft 365 administration
- Excellent troubleshooting and problem-solving skills
- Ability to work independently with minimal supervision
- Valid Texas driver's license (for occasional site visits)