Job Description
Are you looking to kickstart your career in Milwaukee? Horizon Workforce Solutions is seeking motivated Entry Level Temporary Customer Service Representatives to join our growing team. This is a fantastic opportunity for recent graduates or those looking to gain hands-on experience in a corporate environment. We offer flexible scheduling and a supportive atmosphere to help you thrive while you explore long-term career paths.
Why Join Us?
• Immediate Start: Begin contributing to our team within days of your application.
• Professional Growth: Gain exposure to high-level corporate operations and client relations.
• Flexible Scheduling: We accommodate various availability needs to help you balance work and life.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist with order processing, returns, and account management tasks.
- Maintain accurate and up-to-date records of all customer interactions and transactions.
- Collaborate with the internal team to resolve complex issues and escalate concerns when necessary.
- Provide feedback on common customer concerns to help improve service quality and processes.
- Perform basic data entry and administrative support duties as required.
Qualifications
- High school diploma or equivalent required; college coursework is a plus.
- Excellent verbal and written communication skills with a polished professional tone.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
- Strong problem-solving abilities and a keen attention to detail.
- Ability to work in a fast-paced, team-oriented environment while maintaining a positive attitude.
- Must be authorized to work in the United States.