Job Description
Are you a tech-savvy individual looking to launch your career in Information Technology? TechHorizon Solutions is seeking a motivated Entry-Level IT Support Specialist to join our dynamic team on a contract basis in Oklahoma City.
We are looking for individuals who are eager to learn, possess strong problem-solving skills, and are ready to contribute to a high-growth environment. This role offers a fantastic opportunity for recent graduates or career changers to gain hands-on experience in a supportive and professional setting.
Responsibilities
- Provide Tier 1 technical support and troubleshooting for hardware and software issues.
- Assist in the deployment, configuration, and maintenance of workstations, printers, and peripherals.
- Monitor and maintain network connectivity and security protocols for office staff.
- Manage and update IT asset inventory records accurately.
- Respond to incoming support tickets via email and phone in a timely manner.
- Collaborate with senior staff to implement IT solutions and improve system efficiency.
Qualifications
- High School Diploma or GED is required; Associate’s degree in IT or related field is a plus.
- Basic understanding of computer hardware components and operating systems (Windows 10/11).
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook).
- Strong customer service orientation and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to obtain relevant IT certifications (CompTIA A+ preferred).