Job Description
Join TechNova Solutions as an Entry-Level IT Support Specialist in Charlotte, NC! This contract position offers hands-on experience with enterprise systems while supporting our dynamic tech team. Perfect for recent graduates eager to launch their career in a fast-paced environment.
You'll gain exposure to cutting-edge infrastructure while providing essential technical assistance to internal stakeholders. Our collaborative culture emphasizes mentorship and professional growth, making this ideal for career starters.
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues
- Install and configure workstations, peripherals, and network equipment
- Document IT procedures and maintain service desk tickets
- Assist with cybersecurity protocols and data backup systems
- Collaborate with senior engineers on infrastructure projects
- Conduct user training on new software deployments
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS and Active Directory
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to lift 30 lbs and work in server environments
- CompTIA A+ or Network+ certification preferred