Job Description
Launch your tech career with Indianapolis Tech Solutions! We're seeking motivated entry-level professionals for our contract IT Support Specialist position. This hands-on role offers real-world experience in enterprise environments while working with cutting-edge technologies. Perfect for recent graduates or career changers looking to build foundational skills in a dynamic setting.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot Windows/macOS workstations and peripherals
- Assist with network connectivity setup and basic security protocols
- Document ticket resolutions and maintain knowledge base articles
- Collaborate with senior engineers on complex system deployments
- Participate in cross-departmental IT initiatives
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a remote team
- Proficiency with Microsoft Office 365 and Active Directory
- Valid driver's license and reliable transportation