Job Description
Join our dynamic team as an Entry-Level Customer Service Associate in Columbus, Ohio! This temporary position offers a fantastic opportunity to gain hands-on experience in a fast-paced environment while supporting our clients' needs. We provide comprehensive training and a supportive atmosphere perfect for launching your career.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and maintain accurate customer records
- Collaborate with team members to resolve client issues
- Update databases and track customer interactions
- Follow scripted protocols for consistent service delivery
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with MS Office Suite
- Strong verbal communication skills
- Ability to multitask in a fast-paced setting
- Positive attitude with customer-focused mindset
- Reliable transportation to our downtown Columbus office
- No prior experience necessary – training provided!