Job Description
Join TechSolutions Inc. as an Entry-Level Contract IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals to provide exceptional technical assistance to our clients in the Oklahoma City area. This contract role offers hands-on experience with modern IT infrastructure while working alongside industry professionals. Perfect for recent graduates or career changers looking to build foundational skills in a dynamic environment.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/Linux systems
- Document incident reports and maintain ticketing systems
- Assist with network setup and basic security protocols
- Train end-users on software applications
- Collaborate with senior technicians on complex issues
- Perform routine system maintenance and updates
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic understanding of networking concepts (TCP/IP, DNS)
- Experience with Microsoft Office 365 and cloud platforms
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- Valid driver's license for occasional client visits
- Proficient in troubleshooting Windows OS and common peripherals