Job Description
Are you looking for a contract job in Detroit that pays you daily? Metro Tech Staffing is currently seeking a detail-oriented IT Support Specialist to join our dynamic team. We pride ourselves on providing daily pay opportunities for our contractors, ensuring you get paid when you work without the long wait times associated with traditional payroll.
In this role, you will provide top-tier technical support to our clients in the Detroit area, ensuring business continuity and high user satisfaction. This is a fantastic opportunity for tech professionals seeking flexibility and immediate compensation.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues.
- Install, configure, and troubleshoot desktop environments and peripherals.
- Assist with onsite and remote IT projects and system upgrades.
- Maintain accurate documentation of all technical support tickets and resolutions.
- Collaborate with the management team to improve IT workflows and user experience.
- Respond to help desk inquiries in a timely and professional manner.
Qualifications
- High school diploma or equivalent; Associate’s degree in IT or related field preferred.
- Minimum of 1-2 years of experience in IT support or help desk environments.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with networking concepts and troubleshooting protocols.
- Excellent communication skills and a customer-first attitude.
- Ability to work independently and manage multiple priorities effectively.