Job Description
Are you looking for flexible temp jobs in Miami, FL? Floridian Talent Group is currently hiring Entry-Level Customer Service Representatives to support our growing client base. This is an excellent opportunity to gain valuable industry experience in a dynamic environment with the potential for long-term placement.
As a temporary team member, you will play a crucial role in delivering exceptional service and maintaining client satisfaction. We value dedication, adaptability, and a positive attitude. Join us and kickstart your career in the Sunshine State!
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with professionalism and speed.
- Process orders, returns, and exchanges accurately.
- Update customer information and maintain detailed records in CRM software.
- Resolve customer complaints and escalate complex issues to management.
- Assist with data entry and administrative support tasks.
- Collaborate with team members to meet daily performance targets.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus, but we are willing to train motivated candidates.
- Strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite, Google Workspace).
- Ability to work independently and manage time effectively in a fast-paced setting.
- Must be authorized to work in the United States.