Job Description
Join TechSolutions Inc. as a Weekend IT Support Specialist! We're seeking a skilled professional to provide critical technical support during our weekend operations. This contract role offers competitive compensation and the opportunity to work with cutting-edge technology while maintaining our clients' digital infrastructure. Enjoy a flexible weekend schedule while making a significant impact in a dynamic tech environment.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Monitor and maintain network security systems
- Troubleshoot and resolve user authentication/access problems
- Install and configure new IT equipment and software
- Document technical issues and resolutions in ticketing systems
- Collaborate with weekday support teams for seamless operations
- Perform system backups and disaster recovery tests
Qualifications
- 3+ years of IT support experience with weekend shift exposure
- CompTIA Network+ or equivalent certification
- Proficiency in Windows Server administration
- Strong troubleshooting skills for desktop/laptop hardware
- Experience with ServiceNow or similar ticketing systems
- Ability to work independently with minimal supervision
- Valid Colorado driver's license for occasional on-site visits
- Excellent communication and customer service skills