Job Description
Join TechSolutions Inc. for an exciting contract opportunity as a Night Shift IT Support Specialist in Seattle. This role offers flexible hours and competitive compensation while supporting critical infrastructure after business hours. You'll be part of a dynamic team maintaining systems for Fortune 500 clients in a fast-paced environment. Perfect for tech professionals seeking work-life balance through night shift flexibility.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Monitor and maintain server infrastructure during overnight hours
- Troubleshoot critical system alerts and implement emergency fixes
- Document incident reports and maintenance activities using ticketing systems
- Collaborate with global teams during cross-continental handovers
- Perform system updates, patches, and security checks during low-traffic windows
- Support end-users across multiple time zones via phone, chat, and remote access
Qualifications
- 3+ years of experience in IT support or system administration
- CompTIA Network+ or equivalent certification required
- Proficiency with Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- Ability to work independently with minimal supervision during night shifts
- Strong problem-solving skills for complex technical issues
- Experience with ticketing systems (ServiceNow, Jira) and remote access tools
- Valid driver's license for occasional on-site visits
- Ability to lift 30 lbs for hardware maintenance tasks