Job Description
Join TechSolutions Inc. as a Contract Night Shift IT Support Specialist in San Francisco! We're seeking a tech-savvy professional to provide critical infrastructure support during overnight hours. This premium contract opportunity offers competitive compensation and flexible scheduling while maintaining our 24/7 operational excellence. Work in a dynamic environment where your expertise directly impacts global business continuity.
Responsibilities
- Manage and troubleshoot enterprise systems, networks, and cloud infrastructure during overnight shifts
- Provide Level 2/3 technical support for hardware, software, and security incidents
- Monitor system performance and proactively address potential issues
- Document technical procedures and maintain accurate incident logs
- Collaborate with global IT teams during complex escalations
- Implement security patches and updates during maintenance windows
Qualifications
- 3+ years of IT support experience with night shift exposure
- Expertise in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- CompTIA Security+ or equivalent certification required
- Strong troubleshooting skills for enterprise networking and virtualization
- Ability to work independently with minimal supervision
- Excellent written communication for technical documentation
- Valid California driver's license for occasional on-site visits