Job Description
Join our dynamic IT team as a Contract Night Shift Specialist in Nashville! This role offers flexible scheduling while maintaining critical infrastructure for our clients. Enjoy competitive pay and the opportunity to work with cutting-edge technology in a supportive environment. Perfect for night owls seeking contract opportunities in Music City.
Responsibilities
- Monitor and maintain network systems during overnight hours
- Provide Tier 2/3 technical support for remote and on-site users
- Execute scheduled system updates and security patches
- Document incident reports and resolution procedures
- Collaborate with day shift teams for seamless handovers
- Perform server maintenance and hardware troubleshooting
Qualifications
- 3+ years of IT support experience
- CompTIA Network+ or equivalent certification
- Proficiency in Windows Server and Active Directory
- Strong problem-solving and communication skills
- Ability to work independently during night shifts
- Experience with ticketing systems (ServiceNow/Jira)
- Valid Tennessee driver's license (if on-site duties required)