Job Description
Join TechFlow Solutions for a high-impact contract IT role with weekly pay in Boston's thriving tech hub! We're seeking a skilled IT Support Specialist to deliver exceptional technical assistance to our clients. This contract position offers flexible hours, competitive compensation, and the opportunity to work with cutting-edge technology in a dynamic environment. Enjoy the stability of weekly payments while gaining valuable experience in enterprise-level IT infrastructure.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Manage user accounts, permissions, and security protocols
- Document incident tickets, solutions, and knowledge base articles
- Collaborate with vendors for hardware/software procurement and maintenance
- Conduct system audits and implement preventive maintenance schedules
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA A+/Network+ certification or equivalent technical expertise
- Proficiency in Active Directory, Office 365, and cloud services
- Strong diagnostic skills for hardware/software troubleshooting
- Experience with ticketing systems (ServiceNow, Jira, etc.)
- Excellent communication and customer service abilities
- Ability to work independently and manage multiple priorities