Job Description
Immediate Contract Opportunity in Detroit! We're urgently hiring a skilled IT Support Specialist to join our dynamic team. This high-impact contract role requires a proactive problem-solver to deliver exceptional technical support across our Detroit operations.
Why Join Us? Competitive hourly rates, flexible scheduling, and the chance to work with cutting-edge technology. Perfect for tech professionals seeking immediate start and meaningful impact.
What You'll Experience: Collaborative environment, professional growth opportunities, and the satisfaction of solving complex technical challenges for a leading tech firm.
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Deploy and configure Windows/macOS systems across 100+ endpoints
- Manage Active Directory, VPN, and cloud infrastructure (Azure/O365)
- Document SOPs and maintain IT knowledge base
- Coordinate with vendors for hardware procurement and repairs
- Support cybersecurity protocols and incident response
- Train staff on new technologies and best practices
Qualifications
- 3+ years IT support experience with Windows/macOS environments
- Strong networking knowledge (TCP/IP, DNS, DHCP)
- A+/Network+ certification or equivalent
- Proficient in PowerShell scripting and automation
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent communication and problem-solving skills
- Ability to work independently with minimal supervision
- Detroit metro area residency required