Job Description
Join TechCorp Solutions as a Contract IT Support Specialist for our dynamic night shift team! This premium opportunity offers competitive compensation and flexible scheduling while supporting critical infrastructure in Silicon Valley. You'll work with cutting-edge technology and collaborate with global teams in a fast-paced environment. Perfect for experienced technicians seeking autonomy and high-impact responsibilities. Apply now to become part of our innovative tech family!
Responsibilities
- Provide Tier 2-3 technical support for enterprise systems and user devices
- Monitor network infrastructure and troubleshoot critical incidents during night hours
- Deploy and maintain security patches, updates, and system configurations
- Document technical issues, solutions, and standard operating procedures
- Collaborate with global IT teams to ensure seamless 24/7 operations
- Implement backup/recovery procedures and disaster response protocols
- Optimize system performance through proactive monitoring and tuning
Qualifications
- 3+ years of enterprise IT support experience
- CompTIA Security+ or equivalent certification required
- Expertise in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- Strong scripting skills (PowerShell/Bash) for automation
- Ability to work independently with minimal supervision during night shifts
- Experience with ticketing systems (ServiceNow/Jira) and ITIL processes
- Valid California driver's license for occasional on-site visits