Job Description
Immediate Contract Opportunity in San Antonio! TechSolutions Inc. seeks an experienced IT Support Specialist for a high-impact contract role. Join our dynamic team providing critical technical support to clients across San Antonio. This position offers flexible hours and competitive compensation with potential for extension. Start immediately and make your mark in the Alamo City's thriving tech scene!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Deploy and configure workstations, laptops, and mobile devices
- Manage Active Directory accounts and group policies
- Document IT processes and maintain service desk ticketing systems
- Collaborate with cross-functional teams on infrastructure projects
- Conduct user training on cybersecurity best practices
- Monitor system health and proactively address vulnerabilities
Qualifications
- 3+ years of hands-on IT support experience in Windows environments
- CompTIA A+ or equivalent certification required
- Strong proficiency in Active Directory, SCCM, and Intune
- Experience with network troubleshooting (TCP/IP, DNS, DHCP)
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Valid Texas driver's license and reliable transportation
- Must pass background check and drug screening