Job Description
We're seeking an experienced IT Support Specialist for an immediate contract opportunity in San Antonio. Join our dynamic team providing critical technical infrastructure support to enterprise clients. This fast-paced role requires exceptional problem-solving skills and hands-on expertise in modern IT environments. Enjoy flexible hours and competitive compensation while making an immediate impact on our clients' operations.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Deploy and configure Windows 10/11 workstations and mobile devices
- Manage Active Directory, O365, and cloud infrastructure (AWS/Azure)
- Document IT procedures and maintain asset management systems
- Collaborate with cross-functional teams on security initiatives
- Resolve escalated tickets with SLA adherence
- Conduct system audits and implement optimization strategies
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Security+ or equivalent certification required
- Expert proficiency in Active Directory, Group Policy, and SCCM
- Strong scripting skills (PowerShell/Bash) for automation
- Experience with cloud platforms (AWS/Azure) preferred
- Excellent communication and customer service skills
- Ability to work independently with minimal supervision
- Valid Texas driver's license for occasional on-site visits