Job Description
Join our dynamic team as a Contract IT Support Specialist in Detroit! We're seeking tech-savvy professionals to deliver exceptional IT support while enjoying weekly pay. This contract role offers flexibility, competitive compensation, and the opportunity to work with cutting-edge technology. Perfect for freelancers seeking immediate income in Michigan's thriving tech sector.
Responsibilities
- Provide Tier 2/3 technical support for hardware/software issues
- Deploy and configure workstations, servers, and network infrastructure
- Document solutions in ITSM systems with detailed ticket resolution
- Collaborate with cross-functional teams on system upgrades
- Implement security protocols and access controls
- Train users on new technologies and best practices
- Monitor system performance and proactively address vulnerabilities
Qualifications
- 3+ years of IT support experience in enterprise environments
- CompTIA Network+ or equivalent certification required
- Proficiency in Windows Server, Active Directory, and cloud platforms
- Strong troubleshooting skills for network and hardware issues
- Excellent communication and customer service abilities
- Valid Michigan driver's license for occasional on-site visits
- Ability to work independently with minimal supervision