Job Description
Join Boston's premier staffing agency for immediate weekly pay opportunities! We're seeking motivated Customer Service Specialists to fill high-demand roles across Boston's thriving industries. Enjoy consistent paychecks every Friday while building valuable career experience. Our clients include Fortune 500 companies and innovative startups offering competitive benefits and growth pathways. Why choose us? • Weekly direct deposit • Free career development workshops • Flexible scheduling options • Health benefits for eligible candidates • Dedicated recruiter support
Responsibilities
- Handle 50+ daily customer inquiries via phone, email, and chat
- Resolve billing and service issues with first-call resolution
- Update CRM systems with accurate customer interaction data
- Collaborate with technical teams to resolve complex escalations
- Maintain 95%+ customer satisfaction metrics
- Participate in weekly performance improvement sessions
Qualifications
- 1+ years of customer service experience
- Proficiency with Salesforce or Zendesk platforms
- Excellent verbal/written communication skills
- Ability to type 45+ WPM with 98% accuracy
- Flexible availability including weekends/holidays
- High school diploma or equivalent required