Job Description
Are you looking for flexible opportunities in the vibrant city of Portland? Portland Temp Solutions is currently seeking motivated Part-Time Customer Service Associates to join our temporary staffing network. This is an excellent opportunity for students, professionals seeking supplemental income, or anyone looking to gain valuable industry experience in a dynamic environment.
As a temporary associate, you will play a crucial role in ensuring our clients' customers receive top-tier service. We pride ourselves on a professional, fast-paced atmosphere where your contributions matter immediately.
Why Join Us?
- Flexible Scheduling: Choose shifts that fit your lifestyle around Portland's busy schedule.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on experience.
- Networking: Gain exposure to various top-tier companies in the Portland area.
Don't miss this chance to advance your career with a trusted local staffing agency.
Responsibilities
- Manage High-Volume Inquiries: Respond to customer questions via phone, email, and chat with a focus on speed and accuracy.
- Resolve Issues: Investigate and resolve customer complaints or technical issues professionally and efficiently.
- Data Entry: Maintain accurate records of customer interactions and transactions within our database systems.
- Order Processing: Assist in processing returns, exchanges, and new orders for our partner retail clients.
- Team Collaboration: Communicate effectively with shift supervisors and other temporary staff to ensure smooth daily operations.
- Adherence to Policy: Follow all company protocols and safety guidelines strictly.
Qualifications
- Education: High school diploma or GED required; Associate’s degree preferred.
- Experience: Previous customer service or retail experience is a plus, but we are willing to train enthusiastic candidates.
- Skills: Strong verbal communication skills; proficiency with Microsoft Office Suite.
- Availability: Must be available to work weekends, holidays, or evenings as needed.
- Attitude: A positive attitude and a genuine desire to help others are essential.
- Reliability: Punctuality and a strong work ethic are mandatory.