Job Description
Are you searching for temp jobs in San Jose, CA that offer flexibility and growth? Pacific Tech Solutions is currently seeking a dynamic Temporary Customer Service Representative to join our growing team on a part-time basis. This is an excellent opportunity to gain hands-on experience in a fast-paced tech environment while enjoying the work-life balance of part-time hours.
As a temporary associate, you will play a crucial role in maintaining our high standards of customer satisfaction. We are looking for individuals who are reliable, tech-savvy, and eager to contribute to our mission. If you are ready to advance your career with a reputable company in the heart of Silicon Valley, we want to hear from you.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat with a focus on part-time hours availability.
- Assist in resolving technical issues and providing product information to clients in San Jose and beyond.
- Update and maintain accurate customer records in our CRM database.
- Collaborate with the permanent team to ensure seamless workflow during peak periods.
- Perform basic data entry and generate reports as requested.
- Provide feedback to management regarding common customer concerns.
Qualifications
- High school diploma or equivalent required; some college preferred.
- Previous experience in customer service or technical support is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Must be authorized to work in the United States.