Job Description
Join TechCorp Solutions as a Weekend Contract IT Support Specialist! We're seeking tech-savvy professionals to deliver exceptional remote support during high-demand weekend shifts. This flexible contract role offers competitive pay while maintaining work-life balance. Ideal for experienced technicians seeking weekend-only opportunities in the Philadelphia area. Enjoy modern remote work tools and a collaborative digital environment while supporting enterprise clients. Apply now to become part of our innovative tech team!
Responsibilities
- Provide remote technical support for enterprise clients during weekend shifts
- Diagnose and resolve hardware/software issues via phone, chat, and remote access
- Document all tickets and maintain detailed troubleshooting records
- Collaborate with on-call engineers for complex escalations
- Conduct system updates and security patch deployments
- Monitor network performance and alert senior staff of anomalies
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience with weekend shift exposure
- CompTIA A+ or equivalent technical certification required
- Proficiency in Windows/macOS, Active Directory, and cloud platforms
- Strong diagnostic skills with remote access tools (TeamViewer, AnyDesk)
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to work independently with minimal supervision
- Valid Pennsylvania driver's license (occasional on-site visits)