Job Description
Immediate Opening for Temporary Customer Service Professionals in Fort Worth! Join our dynamic team and gain valuable experience while supporting top clients. This urgent temporary position offers competitive pay and flexible scheduling. Perfect for those seeking immediate employment opportunities in the DFW area.
Why Apply?
• Competitive hourly rate
• Immediate start date
• On-the-job training provided
• Potential for permanent placement
• Modern, collaborative work environment
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve billing and account-related issues efficiently
- Document customer interactions in CRM systems
- Collaborate with team members to resolve complex cases
- Maintain high customer satisfaction metrics
- Adhere to company policies and compliance standards
- Participate in daily team briefings
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience
- Strong verbal/written communication skills
- Proficient with MS Office and CRM software
- Ability to work flexible shifts (including weekends)
- Basic typing speed of 35+ WPM
- Positive attitude and problem-solving mindset
- Reliable transportation to Fort Worth location