Job Description
We are urgently hiring for a Customer Service Representative position in Raleigh, NC. If you are looking for immediate work and a chance to join a dynamic team, this is your opportunity.
Why Join Us?
- Immediate Start: Begin your new career within 48 hours.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Flexible Hours: Various shifts available to fit your schedule.
- Professional Environment: Work with top-tier professionals in a modern office.
Role Overview:
As a temporary Customer Service Representative, you will be the face of our company, ensuring our clients receive the highest level of support. This is a high-volume role requiring attention to detail and a positive attitude.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints efficiently while maintaining a positive tone.
- Process orders, returns, and account updates accurately using our internal CRM.
- Document all customer interactions and feedback in the database.
- Collaborate with the sales and logistics teams to ensure seamless service delivery.
- Adhere to company policies and quality assurance standards at all times.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service, sales support, or administrative assistance.
- Strong verbal and written communication skills with a professional demeanor.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Must be available for immediate start.