Job Description
We are seeking a dynamic and detail-oriented Customer Service Specialist to join our team on a temporary basis. This is an urgent opportunity for professionals looking for immediate work in the heart of Los Angeles. You will play a crucial role in ensuring our clients receive top-tier support and administrative assistance. If you are ready to start immediately and thrive in a fast-paced environment, we want to hear from you.
Why Join Us?
- Immediate Start: Onboarding begins as soon as you apply.
- Competitive Pay: Earn between $20.00 and $28.00 per hour based on experience.
- Prime Location: Work in downtown Los Angeles with easy access to public transit.
- Professional Growth: Potential for temp-to-hire opportunities based on performance.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and live chat with a focus on resolution.
- Accurately input and maintain customer data within CRM systems and databases.
- Resolve complex client issues efficiently while adhering to company policies and service level agreements.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Assist in administrative tasks such as filing, scheduling, and data verification.
- Provide exceptional service that reflects the high standards of our brand.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Previous experience in customer service or data entry is a plus.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong verbal and written communication skills with a professional tone.
- Ability to multitask and prioritize tasks in a fast-paced, urgent setting.
- Reliable internet connection and computer equipment if working remotely.