Job Description
Immediate Start: Urgent Temp Role in Charlotte, NC
Are you ready to jump into a rewarding temporary role today? Piedmont Temp Services is urgently hiring Customer Service Representatives to join our growing team in Charlotte, North Carolina. We offer flexible schedules, competitive pay, and the chance to work with top-tier local businesses.
Don't wait—positions are filling up fast! This is a fantastic opportunity for professionals seeking immediate income and career growth in a dynamic environment.
Responsibilities
- Manage high volumes of incoming customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues with patience and professionalism.
- Process orders, returns, and exchanges accurately and efficiently.
- Update customer information and maintain detailed records in the CRM system.
- Collaborate with the sales and logistics teams to ensure seamless operations.
- Provide exceptional support to ensure high customer satisfaction scores.
- Assist with basic data entry and administrative support tasks.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in customer service or a related field is preferred but not mandatory.
- Strong computer literacy, including proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a dynamic team.
- Flexibility to work various shifts, including weekends if required.
- Must be authorized to work in the United States.