Job Description
We are seeking a highly motivated Temporary Technical Support Specialist to provide exceptional IT assistance in Seattle, Washington. This is an excellent opportunity for professionals looking for short-term engagement with a top-tier firm. You will play a pivotal role in maintaining our operational efficiency and ensuring our team has the tools they need to succeed.
Why Join Us?
- Immediate Start: Begin contributing to our projects within days.
- Flexible Schedule: Ideal for professionals seeking temporary placement.
- Modern Environment: Work with cutting-edge technology and a collaborative culture.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware and software issues.
- Diagnose and resolve network connectivity and printer malfunctions.
- Assist in the deployment of new workstations and peripherals.
- Document technical issues and resolutions in the helpdesk ticketing system.
- Collaborate with the IT team to ensure system uptime and security compliance.
- Conduct user training on company software and security protocols.
Qualifications
- High school diploma or equivalent; Associate’s degree in IT or related field preferred.
- 1+ years of experience in a help desk or technical support role.
- Familiarity with Windows 10/11, Active Directory, and Microsoft Office Suite.
- Strong problem-solving skills with a customer-centric approach.
- Excellent written and verbal communication abilities.
- Ability to work independently and adapt to changing priorities.