Job Description
Join Seattle's premier staffing agency for an exciting temporary part-time opportunity! We're seeking dynamic individuals to provide exceptional customer support during our peak season. Enjoy flexible hours, competitive pay, and the chance to work with Seattle's top employers. Perfect for students, freelancers, or those seeking supplemental income. Apply today and start your flexible career journey!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing discrepancies efficiently
- Update customer records in CRM systems with precision
- Collaborate with team members to escalate complex issues
- Follow scripted protocols while maintaining personalized interactions
- Document all interactions according to company standards
- Meet daily performance metrics for response times
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Reliable transportation to Pioneer Square location
- Available to work 20-25 hours/week (weekends required)
- Positive attitude and problem-solving mindset