Job Description
Join our dynamic team as a Temporary Part-Time Customer Service Specialist in Chicago! This role offers flexible hours while providing essential support to our valued clients. Perfect for students, professionals seeking supplemental income, or those exploring new career paths. Enjoy a collaborative environment with competitive pay and opportunities for skill development.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and efficiency
- Process orders, returns, and shipping requests accurately
- Maintain detailed customer records in CRM systems
- Collaborate with sales and support teams to resolve complex issues
- Assist with inventory management and basic administrative tasks
- Provide product knowledge training to new team members
- Participate in weekly performance reviews and training sessions
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Excellent verbal/written communication skills
- Proficient with Microsoft Office Suite and CRM software
- Ability to work independently with minimal supervision
- Flexible schedule availability including evenings/weekends
- Strong problem-solving and conflict resolution abilities
- Basic data entry skills with attention to detail