Job Description
Join our dynamic team at Premiere Staffing Solutions as a Temporary Part-Time Customer Service Specialist! This exciting opportunity offers flexible hours while delivering exceptional service to our clients in Georgia. Perfect for students, professionals seeking supplemental income, or those exploring career transitions. Enjoy a professional environment with competitive pay and the chance to build valuable skills in customer relations.
Why Apply? Flexible scheduling, competitive hourly compensation, and potential for future opportunities with our growing network of Georgia-based clients. Gain hands-on experience in a fast-paced setting while supporting diverse industries across the Atlanta metropolitan area.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency
- Resolve service issues and escalate complex matters to senior team members
- Maintain detailed customer records in CRM systems with 100% accuracy
- Process transactions and orders while ensuring compliance with company policies
- Collaborate with cross-functional teams to deliver seamless customer experiences
- Contribute to process improvement initiatives through feedback and suggestions
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service or call center experience
- Proficiency with Microsoft Office Suite and CRM software
- Exceptional communication skills with clear, professional demeanor
- Ability to multitask in fast-paced environments with strict deadlines
- Strong problem-solving skills and attention to detail
- Reliable transportation and flexible availability for day/evening shifts