Job Description
Exciting opportunity for flexible work in Louisville! Join our dynamic team as a Temporary Part-Time Customer Service Specialist. Perfect for students, retirees, or professionals seeking supplemental income with weekday and weekend shifts available.
What We Offer:
- Competitive hourly pay ($14-$18)
- Flexible scheduling options
- Free parking on-site
- Comprehensive training provided
- Potential for extended assignments
Enjoy a vibrant downtown location with easy access to public transit. This role is ideal for building transferable skills while supporting our growing client base.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process transactions and maintain accurate records
- Resolve customer concerns with empathy and professionalism
- Collaborate with team to meet service targets
- Utilize CRM software for case tracking
- Participate in ongoing training programs
- Adhere to company compliance protocols
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Basic computer proficiency (MS Office)
- Ability to multitask in fast-paced environment
- Reliable transportation to downtown location
- Positive attitude and team player mentality