Job Description
Join our dynamic team as a Temporary Part-Time Customer Service Specialist in Fort Worth! This flexible role offers competitive pay and the opportunity to gain valuable experience in a fast-paced environment. Perfect for students, professionals seeking supplemental income, or those exploring new career paths. Enjoy a supportive workplace with modern amenities and convenient downtown location.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Update customer records accurately in CRM systems
- Process transactions and maintain documentation
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite
- Ability to work flexible hours including weekends
- Positive attitude and team-oriented mindset
- Basic knowledge of CRM systems