Job Description
Join our dynamic team as a Temporary Part-Time Customer Service Specialist in Raleigh, NC! This flexible role offers the perfect opportunity to gain valuable experience while supporting our clients' needs. Enjoy competitive pay, adaptable scheduling, and a supportive work environment. Ideal for students, career changers, or those seeking supplemental income. Apply today and start your rewarding journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Update customer records in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and quality standards
- Document interactions and maintain detailed case notes
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficient in Microsoft Office Suite
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Flexible availability including evenings/weekends
- Basic knowledge of CRM systems
- Positive attitude and team-oriented mindset