Job Description
Join our dynamic team as a Temporary Part-Time Customer Service Specialist at Georgia Staffing Solutions! We're seeking enthusiastic individuals to support our clients during peak seasons in Atlanta. This flexible role offers competitive compensation and the opportunity to build valuable experience in a fast-paced environment. Perfect for students, parents, or professionals seeking supplemental income with weekday and weekend shifts available.
Responsibilities
- Handle high-volume inbound/outbound customer calls and emails with professionalism
- Resolve client inquiries regarding products, services, and order status
- Document interactions accurately in CRM systems and maintain detailed records
- Collaborate with cross-functional teams to escalate complex issues
- Adhere to company protocols while maintaining high customer satisfaction scores
- Participate in training sessions to update product knowledge and service standards
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or call center experience
- Strong verbal/written communication skills and active listening ability
- Proficient with Microsoft Office Suite and basic CRM software
- Ability to work flexible shifts including evenings and weekends
- Detail-oriented with excellent problem-solving capabilities
- Valid Georgia driver's license preferred for occasional client visits