Job Description
Join Georgia Staffing Pro for an exciting temporary part-time opportunity in Atlanta! We're seeking dynamic individuals to provide exceptional customer support during our peak holiday season. This flexible role offers competitive pay and the chance to build your professional network while serving diverse clients across Georgia. Enjoy a modern work environment with comprehensive training and the potential for extended assignments. Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders, returns, and service requests using CRM software
- Resolve customer concerns with empathy and efficiency while maintaining SLAs
- Collaborate with cross-functional teams to ensure seamless service delivery
- Document interactions and maintain accurate customer records in Salesforce
- Participate in ongoing product knowledge training sessions
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months of customer service or call center experience
- Proficiency with Microsoft Office Suite and CRM platforms
- Excellent verbal/written communication skills in English
- Strong problem-solving abilities with a customer-first mindset
- Ability to work flexible hours including evenings/weekends
- Reliable transportation and punctuality