Job Description
Join our dynamic team at Pacific Staffing Solutions for a flexible temporary part-time opportunity in the heart of San Francisco. We're seeking energetic individuals to provide exceptional customer support while gaining valuable experience in a fast-paced environment. This role offers competitive pay, convenient scheduling, and the chance to work with top-tier clients in California's thriving tech sector.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues using CRM systems
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and data security protocols
- Document customer interactions for quality assurance
Qualifications
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficient with Microsoft Office and basic tech tools
- High school diploma or equivalent required
- Positive attitude and adaptability to change
- Must be authorized to work in the US